Frequently Asked Questions
Everything you need to know about our luxury collections and shopping experience.
What shipping methods do you offer for international orders?
We provide premium worldwide shipping via DHL Express and FedEx. Delivery typically takes 3-5 business days depending on your location, and all shipments are fully insured and trackable.
How can I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. As we curate items from various luxury designers, we recommend checking the 'Fit Notes' section for brand-specific sizing advice.
What is your return policy for luxury items?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all designer tags and security seals intact to qualify for a full refund.
Are the products sold on Davidoff Of London authentic?
Authenticity is guaranteed. We are an authorized retailer for every brand we carry, sourcing our inventory directly from the fashion houses to ensure the highest quality and genuine heritage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and PayPal for a secure checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure rapid delivery, we begin processing orders immediately. If you need to make changes, please contact our concierge team within one hour of placement, and we will do our best to assist you.